Support

How can we help?

Most answers are below. If not, email us. A real person reads every message.

Billing and plans

Change your card, cancel or download invoices from Manage billing in your account.

Open your account

Signing in

Forgot your password? Request a reset link and choose a new one.

Reset your password

Noty+

What’s included, what it costs and how privacy works.

See pricing

Common questions

Where are my notes stored?

On your Mac. Noty doesn’t upload them, so they’re included in your normal Mac backups.

Do I need an account?

No. Every note feature works without one. An account is only for Noty+.

I paid, but my plan doesn’t show up.

It can take a minute after checkout. Refresh your account page. If it still isn’t there after a few minutes, please don’t pay again; email us and we’ll sort it out.

How do I cancel Noty+?

Sign in to your account and choose Manage billing, then Cancel. You keep Noty+ until the end of the period you’ve paid for.

I didn’t get the confirmation or reset email.

Check your spam folder and wait a couple of minutes. Links work once and expire, so request a new one if it’s been a while.

When can I download Noty for Mac?

Soon. Noty is in private beta. Email us if you’d like to hear when it’s ready.